Airport Terminal Operations & Management

Airport Terminal Operations & Management

This course equips you with better skills for a successful career in the airline & aviation industry. Today, airports are in search of the trained employees for jobs involving baggage handling, customer service, cargo handling, and ticketing. Considering all the demands, Flying Academy offers you comprehensive, in-depth training in every aspect of airport terminal operations and management.

Course Overview

Any organization that works on the terminal as well as landside of an airport, should ensure that all personnel is trained as well as equipped to work in those regions. There are numerous tasks that are performed on the terminal and an understanding of is basic for a productive conduct of tasks and the assistance of traveler movements.  The course gives a good understanding of the complexities of running an airport terminal and the regular issues confronted by the terminal personnel in their regular works.

Moreover, participants will research the different segments of terminal activities and the way in which they collaborate to form an operational system, as per the controls and industry best practices. A must course for the enlistment of new representatives and in addition for the current workers who wish to upgrade their insight and advance in more senior positions as well as accept leadership roles.

What You Will Learn

Ahead of completion of this course, you can:

  • Clarify the passenger terminal planning ideas, zones, and operations
  • Understand the standard working strategies in dealing with a proficient airport
  • Recognize the main drivers of customer satisfaction
  • Recognize the main areas for perfection in airport terminal operations
  • Implement best practices to address ordinary issues confronted by airport users
  • Gain practical knowledge to manage the various challenges faced by airport stakeholders

 

Airport Terminal Operations & Management Course

Duration : 322 Hrs / 13 months

Course Covers:

Semester 1 – Persona management, Soft Skills, Principles of Aviation, Customer Service for Global Clientele, Aviation Operations, Resource Management at Airports, Load & Trim, Cargo & DGR, Flight Scheduling, Airport Ramp Management

Semester 2 – In-flight Service, In-flight safety & security, Passenger handling, Security & Legislation, Ancillary Services, Airline & Airport Organization, Air Fares & Ticketing

Our Team

Mrs Himani Jain

Director

Ms Shweta Mahajan

Senior Aviation Expert

Ms Shweta Jha

Management Trainee

Capt Dhanesh Bhati

Management Trainee

What Students Say

I am happy that Flying Academy has helped me to fulfill my dream. This is a good institute, which has amazing faculty and they are quite cooperative. In addition, I the atmosphere here is extremely positive. Placement department provides the best assistance to students.

Radhika Madaan

I am extremely satisfied with the ambiance and the manner of teaching. Flying Academy assisted us to accomplish my goals. I am self-assured that I can serve in the aviation industry.

Geetanjali Singh

I am thankful to the trainers here who have helped me to better my communication skills and assisted me in improving my personality. I am satisfied after doing a Cabin Crew course.

Raghav

Connect With Us

If you think, we are capable of fulfilling your dream, then give us the chance to prove ourselves and make you the best.

  • C20 Sector 2 Noida, Uttar Pradesh, India
  • +91-997-1269-333 / (0120) 4263999
  • info@flyingacademyindia.com
[contact-form-7 id='2542' title='Contact form']
Contact
+91-997-1269-333

C20 Sector 2 Noida, Uttar Pradesh, India

TOP